Frequently Asked Questions

Q: When will my order ship?

We work hard to ship orders as soon as possible, all products are made to order in house. Please allow up to 10-14 business days for your order to ship. If you need your order sooner please email us to inquire as to current turn around times on specific items or request a rush service for a nominal fee. info@thehymnustree.com

Q: Are the mugs dishwasher safe?

Yes, all of our mugs are digitally printed and heat set directly into the mug, so they are dishwasher and microwave safe.

Q: How do I wash my shirt?

Follow shirt tag instructions. In most cases this will be the same as all the other shirts in your current wardrobe. Wash cold or warm, only non-chlorine bleach, dry on low.

You might notice very slight fading on our vintage designs during the first 1-2 washes, but this will be very minimal and is part of the vintage look intended for the shirt.

Q: Do you just use vinyl?

No, unless the listing is specifically for a “vinyl decal” we do not use vinyl! Our items are printed using a process called “sublimation” which dyes the design directly into the polyester fibers of our shirts, bodysuits, tea towels, and other cloth products and coating of the mugs, signs, and drinkware. This means that the design is made to last! The design doesn’t require special care and will not peel, fade, or crack*

We do occasionally have some screen printed shirts, these will be specifically listed in the product description. These screen printed designs are professionally printed but are not sublimated.

*On our vintage designs minimal fading may occur during the first 1-2 washes, but that is part of the vintage aspect of the design. 

Q: Will there be a plasticy feel?

No! Since our designs are created using Sublimation, which dyes the actual fibers of the shirt and other material, you can not feel the design at all. There is no additional coating or material added to any of our shirts or tea towels and maintain the same softness as the rest of the fabric.

Our coffee mugs and other drinkware are professionally coated with a polymer coating that is a permanent part of the mug and impossible to feel, the design is printed directly onto the mugs and completely smooth. This allows for a completely dishwasher safe product that will always be smooth on the surface of the drinkware.